Shipping & Exchange
Shipping:
We ship worldwide
Delivery takes 3 to 7 days inside Lebanon
International deliveries can vary from 7 to 14 days
Custom order may take longer; please contact sofifolie.lb@gmail.com for more details.
If you need the Jewelry urgently or for any extra request please email sofifolie.lb@gmail.com. We will do our best to satisfy your need.
Your jewelry is totally insured.
Shipping cost is calculated at the end of your order when you check out. It does NOT include the custom fees and taxes fees levied by the receiver country. Meaning that you are responsible of the custom & taxes fees assessed by the country you are shipping to.
Once your order has been dispatched, a confirmation email including details of your order as well as a tracking number to monitor its progress will be sent to you
Exchange:
Exchange can be done within 7 days of delivery. Items can be exchanged if the merchandise is in the exact condition in which it was shipped
The customer is responsible for the return shipping cost and custom duties
All customized piece & discounted items are not returnable or exchangeable unless modification needed or defective. Please feel free to email sofifolie.lb@gmail.com for more clarification or you can send us your number if you would like to discuss it on whatsapp
No Refund.